Goods delivered in good condition are not returnable.
If LIBRETTO BOOKSTORES supplies the wrong product or if the product is in any way faulty or damaged, we will exchange it for the correct one. We will make a reasonable effort to exchange the product, but if replacement is not possible, we will either refund your purchase price including delivery costs or issue you a gift voucher or store credit for the amount of the purchase price plus delivery costs.
All refund claims should be accompanied with the original invoice and receipt of payment.
Gift vouchers can ONLY be refunded if the products bought are faulty, damaged or no longer in stock.